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ViaTalk is a division of HostRocket.Com, Inc., located
in Upstate New York that was founded in 1999. ViaTalk
provides high-quality phone service that uses the VoIP
(voice over internet) telephony protocol for both residential
and commercial customers.
ViaTalk provides the most cost effective, complete
broadband phone service package available to United
States residential and business customers. Our unparalleled
24/7 technical support team coupled with our state of
the art fiber optic network ensures you that you will
have the highest available quality of service at a great
price.
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Price Value
ViaTalk has been one of the most popular voip phone
providers since it started to serve the US market in
May, 2005. ViaTalk provides one of the most cost effective,
complete
broadband phone service package. The price starts as
low as $9.95 per month with a vast array of features.
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Features
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Free Features
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| Enhanced Voicemail |
E911 |
Call Return (*69) |
| Call Hunt |
Operator Services |
Caller ID Block |
| Call Record |
Free In-network Calling |
3-Way Calling |
| BOYD Service Access |
Calling Waiting |
Web-Based Call Log |
| ViaTalk On-The-Go |
Anonymous Call Rejection |
Free 411 Directory Service |
| Incoming Caller ID w/name |
Network Unvailable Forward |
Custom Call Blocking |
| Outgoing Caller ID w/name |
Toll Free Remote Voicemail Access |
Call Alarm/Wake-Up Call |
| Custom Caller ID w/name |
7,10, &11 Digit Dialing |
Call Broadcasting |
| Soft Phone Access |
Call Log Passwords |
Distinctive Ring |
| Call Forwarding |
Internet Forwarding |
Anonymous Call Authentication |
| Simultaneous Ring |
Don't Disturb |
CID Privacy Exception List |
| Custom Outgoing Message Groups |
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Add On Features
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| Virtual Phone Number ($3.95/m) |
Fax Service ($9.95 /m) |
| Toll Free Number (4.95/m) |
ViaTalk Priority Support (1.95/m) |
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Plans
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Monthly Fee |
Activation Fee |
Cancellation Fee |
Shipping |
Equippment Cost |
U.S. & Canada Calling |
International Calling |
| vt-500 |
$9.95-14.95 (depends on the billing
circle) |
$29.95 |
$0 |
$9.95 |
Free |
500 min free, 3.5c/min after |
Varies |
| vt-unlimited |
$199 |
$29.99 |
$0 |
$9.95 |
Free |
unlimited |
Varies |
| vt-business 1500 |
$29.95-34.95(depends on the billing
circle) |
$29.95 |
$0 |
$9.95 |
Free |
1500 min free,3.5 cents/min after * |
Varies |
| vt-business unlimited |
$35.95-42.95(depends on the billing
circle) |
$29.99 |
$0 |
$9.95 |
Free |
unlimited * |
Varies |
Note: $1.25/month fee for 911 is not included in the
Monthly Fee. ViaTalk offer money back guarantee in 14
days (restriction may applied)
*includes free fax line.
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Customer Suppot
At ViaTalk, you'll find nothing but the most courteous
and professional customer support. You can submit a
question via an email query ticket system, visit a complete
self-service center with a searchable knowledgebase,
or call their toll-free support desk 7 days a week.
Staff are knowledgable and friendly and available around
the clock. There's also a live sales chat available.
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Editor's Note
ViaTalk is a quality Voip phone company providing good
plans laden with tons of features and solid support. The price is its biggest plus, and it has a good control panel. they are
very highly regarded in the industry for being fair
and reliable. When everything is tallied up, ViaTalk is an excellent budget Voip phone provider. Check them
out.
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