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Featured Providers
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Packet8 is one of the top VoIP service providers in the United States and Canada. They are owned by 8X8, Inc., which is a U.S. company located in Santa Clara, CA. 8X8 is is the patents holder of many multimedia and VoIP technology. Since 1987, 8X8 has made a significant contribution to the development and advancement of broadband phone technology.
8X8 introduced Packet8 broadband phone service for residential use in 2002. In March 2004, Packet8 introduced internet phone service for small to medium businesses, and the DV326 Videophone in June 2004. |
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Price Value
Packet8 stands out as a broadband phone company that delivers quality service for a rock-bottom price. It may not have a lot of bells and whistles, but it's still a solid deal. It's an experienced provider that has gotten better with time. The Freedom unlimited ($24.99/month) is a great deal. It comes with unlimited minutes to unlimited local and long distance calling in the US,Canada, Puerto Rico, Guam, US Virgin Islands, France, Italy, Ireland, Spain and United Kingdom. You can also choose from other great plans. Packet 8 seals the deal by providing quality service and taking good care of their customers. |
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Features
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Free Features |
| Voicemail |
Call Waiting ID |
Anonymous Call Blocking |
| Voicemail to Email Notification |
Call Forwarding |
Phone-Based Call Management |
| Local Number Porting (LNP) |
Call Return |
Follow Me, Find Me |
| Choose Your Area Code |
Call Blocking |
Simultaneous Ring |
| Caller ID with Name |
Three-way Calling |
7-Digit Local Dialing |
| Caller ID Blocking |
Online Account Management |
Network Unavailable Forwarding |
| Call Waiting |
Do Not Disturb |
Directory Assistance Listing |
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Add On Features |
| E911 ($1.99/month) |
Virtual Phone Number(US number, $4.99/month or internetional number, $9.99 per month for unlimited inbound calls + $9.99 one-time activation) |
| 411 Directory Assistance ($0.75 per call) |
Toll Free Numbers ($4.99 per month that includes 100 minutes of inbound calls, 4.5 cents per minute thereafter + $9.99 activation ) |
| Softalk Basic (free) |
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Plans
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Monthly Fee |
Activation Fee |
Cancellation Fee |
Shipping |
Equippment Cost |
U.S. & Canada Calling |
International Calling |
| Freedom Unlimited |
$24.99 |
$29.99 |
$59.99 |
$0 |
Free |
Unlimited |
unlimited calling in the US,Canada, Puerto Rico, Guam, US Virgin Islands, France, Italy, Ireland, Spain and UK, and rates for other countries applied |
| Free Choice 500 |
$14.99 |
$29.99 |
$59.99 |
$0 |
Free |
500 Minutes free for US, Canada Calling, 3.5 cents/minute afterwards |
Varies |
| Freedom Unlimited Global |
$29.99 |
$29.99 |
$59.99 |
$0 |
Free |
Unlimited |
Unlimited Calling to 30+ selected Europe, Asia, and Latin America countries. And rates for other countries applied |
| Freedom Annual |
$199 |
$29.99 |
$59.99 |
$0 |
Free |
Unlimited |
Same as Freedom Unlimited |
| Business 2000 |
$39.99 |
$29.99 |
$59.99 |
$0 |
Free |
Unlimited US Calling |
Varies |
| Freedom Fax |
$9.99 |
$29.99 |
$59.99 |
$0 |
Free |
300 minutes of outgoing fax/voice calls + unlimited incoming fax/voice calls, 3.5 cents/minute afterwards |
Varies, Outgoing International fax/voice minutes are billed at Packet8 International rates. |
Note: *Packet8 offers money back guarantee in 30 days
(restriction applied)
There will be monthly charges of $1.50 for Regulatory Recovery Fee, $1.99 for E911 Service Fee as well as applicable taxes, fees and toll charges for US Residents. There is a higher Cancellation fee for Video Phone($199), but the cancellation charge will be refunded if equipment will be returned.
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Customer Suppot
Packet8 is a well respected service with many satisfied users. They have been developing and improving the service for a long time. You can phone Packet 8's contact number or use the Online livechat to request customer service. Their Web site also contains an extensive searachable knowledge base covering numerous FAQs, including details about setting up packet 8 with specific routers. |
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Editor's Note
Packet8 has been around awhile, and it's one of the top VOIP providers. Using technologies that they have developed and patented themselves, Packet8 has become one of today’s best VoIP providers in terms of service, reliability, and market share. for a rock-bottom price, it is attarctive for new users making the switch from traditional phones. Users report that they are happy with the voice quality and have experienced decent support from Packet8 customer service. |
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